A 99.9% Server Uptime
The principal advantage of developing your own cloud hosting platform is that you do not have to be worried about compatibility issues – you set up a specific set of software applications in such a way so as to work with a defined set of hardware components. The final result is something significantly more steady and reliable, as there are fewer possible risks of failure. We have built our cloud hosting system using tried and trusted hardware components plus a significantly modified version of SELinux so as to create a fully risk–free environment for all your sites.
That is the reason why, with all our Linux cloud hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware delivered by Juniper. Additionally, on each single router, we’ve installed a firewall with a sophisticated set of rules in an attempt to sift out all dubious requests.
As a result, in each of our datacenter facilities – in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to decrease all potential risks with our cloud hosting plans and although we offer first–class technical support, there are situations when the client is just not satisfied with what we have to offer. Or he has to migrate to a more powerful web hosting service, such as a VPS server or even a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not satisfied, you will receive a full refund.
24/7 Technical Support
In the event that you own a hosting firm, your technical engineers are of paramount importance. That is the reason why we have diligently assembled a highly skilled team of technicians, each with many years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All tech support tickets are responded to within one hour and our average support ticket response time is just twenty minutes!