1 hour ticket response
Our team of support engineers is specialized in delivering fast answers to each of your questions. We’ll review your support ticket the moment it’s been received and will get back to you with a solution to your problem within maximum sixty minutes after the client support ticket submission. As a matter of fact, our average response time is twenty minutes.
A Top–Class Customer Care Service
We have a team of web hosting support techs who are eager to answer all your queries anytime you require support. Almost all our client support staff representatives have several years of experience in the Linux cloud hosting market, which suggests that you can always depend on fast and appropriate answers to your concerns.
An Easy–to–Browse Help Center
Integrated into the Online Control Panel is an easy–to–navigate Help Center, which includes different sources of information. You can search through a constantly updated knowledgebase featuring web hosting account administration articles and web site administration articles, watch our educational video tutorials or take a peek at the F.A.Q. repository.